NPower Canada has a proven track-record of launching young adults into successful IT and digital careers that change their economic trajectories while meeting the technology labour demands of Canadian employers.
808 graduates since 2015
100% of NPower Canada participants begin the program unemployed or employed in survival jobs
80% of alumni are employed or pursuing higher education within 6 months of graduation
92% of supervisors report that new hires from NPower Canada consistently meet or exceed expectations
96% of employers say they would hire from NPower Canada again
$18 average starting wage among NPower Canada graduates
Above as of August 2018
NPower Canada had a great positive impact on my life. I have been able to learn from the best team and make connections throughout the city in my sector.
My three months in the Junior IT Analyst program were of immense learning and gaining practical skills. It instilled in me not only the technical expertise, but also professional and personal skills. I now work with very talented colleagues in highly professional work environment where I (more…)
Bhavi R., NPower Canada Junior IT Analyst Graduate 2018, Business Integration Associate, Accenture
NPower Canada is the best thing that happened to me ever since I came to Canada. It was a privilege and an honour to be part of NPower Canada. NPower Canada is like a university where you learn real life skills. To be successful you not only need education but you also need job/people skills. Every successful individual I know have great people skills and if you want a meaningful career NPower Canada is your key to success. NPower Canada changed my life and now it's your time to change yours!
Rouman A., Digital Customer Care Graduate 2018, Technical Support Representative, Ecobee
I immigrated to Canada from Nigeria in April 2017 as a refugee. I arrived in Canada with little savings and no employment prospects. Shortly after my arrival to Canada, I found myself in my desperate financial circumstances, where I had to apply for income assistance through Ontario Works, trying to stretch $700 per month. I tried to find employment to support my family. I applied for hundreds of jobs, but did not receive a single call back due to my lack of Canadian experience. (more…)
Glory O., NPower Canada Junior IT Analyst Graduate 2018, QA Analyst, CIBC
NPower Canada has offered Accenture an alternative source of talent. Their graduates demonstrate humility and prove that giving non-traditional candidates a chance can lead to great employees. If we want to attract the best, then we should be pulling people from everywhere.
Brian Comeau, Senior Manager, Accenture
Five years ago, I was homeless, living in a youth shelter and wandering the city streets. Remember the huge ice storm that hit Toronto in December of 2013? Well, I was homeless during that time. The stigma that homelessness carried, where people avoided you like the plague, or treated you like a criminal was, at times, crushing. I knew that I wanted more for myself, that I had potential and I made a commitment to start working towards changing my life. I spent the next two years or so bouncing (more…)
Joshua M., NPower Canada Junior IT Analyst Graduate 2017, Service Desk Analyst, Compugen
Before I started the NPower Canada program I was new to Canada. I have a degree in information technology from the Philippines so when I arrived in Canada I started looking for IT jobs but as a newcomer it was very difficult. I had no connections, no interview skills, no personal development and no friends to turn to for support. I would talk to my friends back home and here about the IT jobs they were getting while I was working a minimum wage job, coming home with ripped, dirty clothes from a hot welding metal plate at work. I felt discouraged and stuck. I was feeling really down, I remember a time on the bus when I was ready to quit. That’s when I found a summer program for youth at the YMCA that lead me to NPower Canada and my (more…)
James T., NPower Canada Junior IT Analyst Graduate 2018, QA Analyst, CIBC
Growing up, we didn't have very much. I was born shortly after my mom's 16th birthday so, as you can imagine, she couldn't afford to send me to a babysitter. Even still, during this time my mother paid for school while studying and finished college all while raising a toddler. She is the definition of grit and determination, my main source of motivation. I had a great childhood and I didn't even know of the struggle until I got older. (more…)
Kris A., Junior IT Analyst Graduate 2018, IT Intern, City of Toronto
I am leaving the Digital Customer Care program with a wealth of knowledge I will always treasure. Attending this program has been a fantastic learning experience and I am thankful for the skills I have acquired. I feel as if being in the program each day has made me a more complete and well-rounded person. I have learned how to take direction, criticism and compliments; these are three things I was not so (more…)
Taiwo H., Digital Customer Care Graduate
My name is Ligia and I decided to apply to the Digital Customer Care training mostly because I had always worked in the retail industry and as I got older I knew it was about time for me to start looking to build a meaningful career. I was lacking the experience to move on and be accepted in an office/corporate environment and this training was a perfect chance for me to receive the help I needed.This help came in many ways through the program but confidence was by far the most important thing NPower Canada gave me. (more…)
Ligia F., Digital Customer Care Graduate 2018, Senior On-Site Service Specialist, Ricoh
Working with NPower Canada has been a really great experience - not only are the candidates well trained, they are super passionate about seriously starting their career. They are well prepared from phone interview right through to starting in the role. We look forward to continuing our partnership!
Emma Surich, Talent Acquisition, Ecobee
NPower Canada gives their participants practice, critical thinking and problem-solving tools that most entry level positions require. We know that people who have been through [the program] are interested in tech and have a solid knowledge base. Their onboarding time was 10 per cent less than normal.
Ryan Fukunaga, Executive Director, Free Geek Toronto
Working with NPower Canada has been a great overall experience that I am proud to be a part of. The quality of the candidates have brought great energy to the organization and our interns have done a fantastic job. It is great to see them taking on new challenges and watching their growth.
Mike Poessy, Global Service Desk Manager, Mozilla
We were searching for a new hire for several weeks but shortly after we started interviewing NPower Canada participants we knew we found the perfect candidates. As new employees they get up to speed quickly. We knew we had the perfect employee within 50 per cent of the usual 3 month probation.
Lloyd Evans, IT Operations Manager, E-Tech Computing
Do it. Plain and simple. The program changed my life for the better. I didn't love it everyday, but I woke up and got there and took what I could out of every moment I spent in class or with colleagues.
Ryan W., Core IT Graduate, QA Analyst (Co-op), RBC
Grab the chance and make the most of this experience, you will explore many new things in a very positive and supportive environment.
Aisha A., Customer Care Professional Graduate, Technical Support Representative, Ecobee
Coming out of NPower Canada (Class 2 Alumni) I have had unrelenting momentum, and am still doing speeches, private panel discussions, small conferences and I strive to continue as a motivational speaker. I've always had the potential, but NPower Canada helped me find the key to unlocking it.
Mitch G., Core IT Graduate, QA Analyst, Uken Games
I honestly don't know where I would be in my job hunting process if I didn't take this opportunity with NPower Canada. Being privileged with this wealth of knowledge is truly a blessing. I learned how to conduct myself before, during and after an interview, which has given me the confidence to succeed in finding meaningful employment.
Oshane F., Customer Care Professional Graduate, Customer Service Representative, Teleperformance
They already have the technical ability, they already have the confidence and they already have the motivation and I think that was evident right from the start.
Maggie McLean, QA Team Lead, Uken Games
Twelve months ago, I was struggling financially, working in a customer service job and unable to afford postsecondary studies. Thanks to NPower Canada, I learned a whole new skill set in IT and am now employed full time at RBC as a Technical Analyst!
Filsan K., Core IT Graduate, PCO, RBC
NPower Canada’s Contact Centre Program was way beyond my expectations. It changed me a lot and brought out the best in me. I consider NPower Canada a place where I can always come to seek support.
Ali A., Customer Care Professional Graduate, Customer Advisor, Shaw Communications
Started with an unforeseen path and hope for the future. Ended up being one of the best decisions I made in life. NPower Canada taught me so much that I can take with me to succeed not just in the workforce but in my overall life.
Jamil A., Customer Care Professional Graduate, Everyday Banking Advisor, RBC
The program has been AMAZING, exceeding my expectations. I feel like a whole new person and am much more confident in my ability to succeed. NPower Canada truly breaks down barriers and builds bridges in achieving success.
Nitharsiga U., Customer Care Professional Graduate, Easy Line Specialist, TD Bank