I am leaving the Digital Customer Care program with a wealth of knowledge I will always treasure. Attending this program has been a fantastic learning experience and I am thankful for the skills I have acquired. I feel as if being in the program each day has made me a more complete and well-rounded person.
I have learned how to take direction, criticism and compliments; these are three things I was not so great at taking before and now I feel I can apply what I have learned in my life, personally and professionally. I have also learned to be open-minded, to value other people’s opinions and to consider other ideas along with mine, to end up with a great final team result. Being part of a team on a daily basis in the program has taught me skills that extend beyond my professional life.
As I finish the Digital Customer Care program, I close the door to my past, open the door to my future, take a deep breath, and step on through to start the next incredible chapter of my life.