Junior IT Analyst Program

The Junior IT Analyst Program equips program participants (17-30 years old) for a diverse range of technology career pathways through new curriculum delivered in partnership with Google.

The Google IT Support Professional certification equips participants with the following in-demand skills:

User Support, Networking and Cloud Fundamentals

  • Learn how to provide clients with a superior end-to-end service experience.
  • Gain applied knowledge of hardware, software and operating system (Windows, Linux, Chrome OS) configuration, installation and troubleshooting.
  • Learn computer network models, TCP/IP protocols and DNS and DHCP services.
  • Understand cloud computing and storage.

Systems Administration, Cloud Infrastructure and IT Service Management

  • Learn cloud infrastructure setup and resource management.
  • Become proficient in Active Directory and OpenLDAP to manage computer assets.
  • Gain knowledge of data back-up implementation and disaster recovery planning.
  • Learn best practices for selecting and managing vendors and services.

IT and Network Security

  • Learn the three As of information security – authentication, authorization and accounting.
  • Become familiar with encryption algorithms and techniques.
  • Gain knowledge of network security solutions, ranging from firewalls to Wifi encryption.
  • Learn how to evaluate potential risks and recommend ways to reduce risk.

Graduates will secure roles such as:

  • Junior IT Analyst
  • Help Desk Specialist
  • Service Technician
  • Customer Care Agent
  • Project Analyst
  • Junior Systems Administrator

Delivery Method:

Blended learning model, primarily delivered online, supplemented by in-person labs, study groups and career coaching (held virtually until public health measures permit large gatherings).


  • Next cohort - Calgary, Halifax & Greater Toronto Area: May 31 to September 10, 2021.
  • 15 weeks in length (including 1-week boot-camp); participants should be available Monday to Friday, between 8:30 AM to 4 PM to engage in program activities and learning.
  • Program is delivered 3 times per year: January-April, May-August, September-December; apply early to gain admission to the next cohort.

Eligibility Requirements :

The Junior IT Analyst Program is considered a beginner program- no prior IT knowledge is required.

Who you are:

  • Brand new to IT - no exposure but motivated to learn!
  • Have an interest in the field of IT, and possibly some experience tinkering with computers and other technical equipment
  • May have built or taken apart computers, worked with Raspberry Pi, built robots, etc.
  • May have taken an online IT course or has an Education background in IT
  • Have a background in Customer Service or likes to help and support people with solving problems
  • The unofficial family techie! You help with setting up phones, internet, imaging laptops, and answering questions
  • Have demonstrated independent interest in technology. Reads blogs, watches YouTube channels, self-study

Admission Requirements:

  • Young adults ages 17-30.
  • Greater Toronto Area, Calgary, Halifax or Vancouver resident
  • Minimum education – high school diploma or GED, earned inside or outside of Canada
  • Unemployed or underemployed.
  • Facing financial challenges and barriers to employment.
  • Advanced English language proficiency – Canadian Language Benchmark (CLB) of 7/8 or higher in speaking, listening, reading and writing.
  • Valid SIN/Work Permit – work permit must be valid for at least one year after program start
  • Successful completion of program assessment, which will determine the NPower Canada program best aligned with your skills, knowledge and goals.
  • Strong, demonstrated motivation to work and learn.
  • Applications strongly encouraged from members of equity-seeking groups including women, Black, Indigenous and other racialized youth, LGBTQ2S+ youth and youth with disabilities.

Admissions Process:

  1. Complete application form available on the NPower Canada website.
  2. Eligible applicants will be invited to complete the mandatory Program Assessment.
  3. Applicants who complete the Assessment will be invited to a mandatory interview for potential admission to the program best aligned with their skills, knowledge and goals.
  4. After interviews are completed, applicants will be advised of admissions decision.
  5. Program participants are required to attend an info session prior to the start of program boot camp. Once they attend the mandatory information session, a final admission decision will be communicated to them.

Please note that the application process to NPower Canada’s programs is highly competitive. If for any reason you are not admitted to the next program cohort, our team is here to help connect with you with other great programs and resources to pursue careers in technology. To increase your chances of admission, we strongly encourage you to apply early.

Thank you for learning more about our program! We look forward to hearing from you.